Privacy Policy
This policy explains what information we collect when you use the Mainline Group website and the Drive Lane program, how we use it, and the choices you have. Plain-language summaries appear at the top of each section.
1. Who we are
Mainline Group LLC ("Mainline Group," "we," "our") is a Virginia limited liability company operating the Drive Lane vehicle access program in the District of Columbia, Maryland, and Virginia. This Privacy Policy applies to the Drive Lane public website and to information collected during the application, screening, and ongoing program participation.
2. Information we collect
We collect information you provide directly — name, contact details, date of birth, ZIP code, driver's license number, license state and expiration, employment and rideshare-platform status, and self-attested driving history. During screening we obtain motor vehicle records (MVR), identity verification, and background-check results from third-party vendors. While a vehicle is in your possession, we collect telematics data — location, mileage, geofence entry/exit, and event flags — through the installed GPS device.
3. How we use information
Information is used to evaluate your application, decide vehicle assignment, document handoff and return, monitor compliance with the Drive Lane agreement, process weekly auto-pay, recover assets in cases of default, and meet legal and regulatory obligations. We do not sell personal information.
5. SMS and communications
When you provide a phone number and consent, you may receive operational SMS messages — application updates, pickup scheduling, payment notices, vehicle alerts. Standard message and data rates apply. Reply STOP to opt out of non-essential SMS; safety and account-critical messages may continue. Reply HELP for help.
6. Telematics and GPS
Drive Lane vehicles are equipped with GPS devices for asset protection, mileage accounting, and program compliance. By participating in Drive Lane you consent to continuous telematics collection while the vehicle is in your possession.
7. Data retention
We retain application and program records for as long as required by law and as needed to support audits, disputes, and ongoing business operations. Telematics records are retained on a rolling basis consistent with the program agreement.
8. Your choices
You may request access to or correction of your personal information by contacting privacy@mainlinegroup.co. Some data — for example, MVR results obtained from a state agency — must be requested directly from the source.
9. Security
We use commercially reasonable safeguards to protect personal information. No transmission or storage system is fully secure; we cannot guarantee absolute security.
10. Changes to this policy
We may update this policy. Material changes will be communicated to active program participants. The "Last updated" date at the top of this page reflects the most recent revision.
11. Contact
Questions about this policy may be sent to privacy@mainlinegroup.co or by mail to Mainline Group LLC, 1010 Wilson Blvd, Suite 200, Arlington, VA 22209.